Change of Travel, Booking Fees and other Maladies
10 Sep
Booking fees. What exactly are we paying for, anyway? Photo Credit: Martin Kingsley
The topic that’s tying knots around the Australian travel industry this week is that of booking fees, being that rather capricious sum that unexpectedly bumps up the bill when you’re purchasing a hotel room or airfare. Following the lead of their parent sites, both Expedia and Zuji Australia lifted their booking fees this week, with Zuji plumly citing that they are “outdated in these tough economic times”. However, despite the success of this tactic in the United States (with Priceline.com gaining market share when they went booking fee-free in 1998), Webjet have expressed with certainty that they will not be following suit… [...]
